Skip to main content

Official channel

Facing an issue that has not found a way forward? Share your aspiration.

Every aspiration receives a reference number so its progress can be followed. Personal data is safeguarded and used only as handling requires.

Reference number
Every verified aspiration has a reference number for checking its status.
Personal data protected
Data is processed under the privacy policy and Indonesia's personal data protection rules.
Status you can follow
Progress can be checked with the reference number.
Estimated response
First response targeted within 14 working days

How It Works

  1. 01

    Describe the issue

    Choose a category and describe the issue clearly: what, since when, and where.

  2. 02

    Get a reference number

    Every submission receives a unique reference number as proof of sending.

  3. 03

    Review

    Our team reviews every submission and may contact you for clarification.

  4. 04

    Follow-up and status

    Submissions are referred to the competent authorities; follow progress through the status check.

Aspiration Form

Fields marked * are required.

Every aspiration will be reviewed. Verified issues that can be acted on will be directed to those with the authority to resolve them, and their progress can be followed.

01About You

Used only to follow up on your aspiration.

Optional. For example: 0812 3456 7890

02Your Aspiration
Category

Optional.

Optional.

0/150 characters

Summarize it in one sentence.

0/5000 characters

Describe the issue, since when and where, who is involved, and what you have already tried. Do not include passwords or bank account numbers.

0/2000 characters

Optional. For example document numbers, an earlier report number, or links. The team will ask for documents if needed.

03Privacy and Consent
Read the privacy notice

Your personal data (name, contact details, and what you write) is processed under Law No. 27 of 2022 on Personal Data Protection, only to review and follow up this submission. Only the handling team can access it, and it is shared with the competent authorities only as far as follow-up requires. Senders' identities are never published. You have the right to access, correct, or request deletion of your data under that law.

Check Your Status

Enter the reference number from your receipt. Only the status and the team's note are shown, never personal data.

For example: DSC-2026-7KQ4MZ

Frequently Asked Questions

Will my identity be kept confidential?

Yes. Your identity and contact details are used only by the handling team and are never published. The status check shows only the status and the team's note, never personal data. You can also submit anonymously.

How long until I get a response?

A first response is targeted within 14 working days. Follow progress at any time through the status check with your reference number.

Can I attach documents or photos?

The form currently accepts text only. If needed, our team will contact you to request supporting documents.

What cannot be handled through the aspiration channel?

Emergencies, cases currently before the courts, and submissions containing hate speech, defamation, or false information.